Archive for the ‘Customer Service’ Category
Convergys hiring 5,000 more employees
Business process outsourcing (BPO) firm Convergys is hiring 5,000 more employees for its new contact centers in Cebu and Baguio city. The Camp John Hay site, which formally opened last July 27, is Convergys Corp.’s 15th site and offers hope for many Filipinos who are looking for a job. Convergys president and chief operations officer [...]
July 30, 2011
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Posted in: Announcement, BPO, Business News, business opportunity, Call Centers, Career, communications, Corporations, Customer Service, e-commerce, economy, Employment, finance, Foreign exchange, Health, innovation, investments, Job Opportunities, Opportunities, Philippine business news, Philippines, Technology
Banco De Oro sets eye on acquiring PBCom
Banco de Oro plans to acquire PBCom or the Philippine Bank of Communications. Banco de Oro Unibank submitted an offer to over the operations of PBCom. PBCom confirmed in its disclosure to the Philippine Stock Exchange (PSE) that BDO indeed submitted a proposal to invest in the bank. The Henry Sy-led BDO, however, in its [...]
June 21, 2011
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Tags: Banco De Oro, bank, banking, BDO, BSP, business news, finance, PBCom, Philippines, PSE · Posted in: Announcement, banking, Business News, Corporations, Customer Service, finance, investments, money, Philippine banks, Philippine business news, Philippines
SSS receives international recognition for text-based services
The Social Security System (SSS) was picked by Computerworld, a global media hub based in the United States, as recipient of its 2011 Honors Laureate distinction. The SSS was awarded the international recognition for “visionary applications of information technology” which allow members to access their contribution and loan records through the use of mobile phones. [...]
June 19, 2011
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Tags: business news, Computerworld, mobile phone service facility, pension fund, Philippines, social security system, SSS, text-based services · Posted in: Announcement, Business News, Consumers, Customer Service, Government, money, Philippine business news, Philippines
Security Bank acquires Premiere Bank
Security Bank acquires Premiere Bank. One of the country’s largest lenders in terms of assets, Security Bank Corp. acquired 98 percent of Premiere Development Bank for P1.3 billion. The bank said the acquisition is part of its plan to expand it bank network, build its loan portfolio and expand its customer base. Security Bank bought [...]
June 3, 2011
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Tags: acquisition, bank, banking, business news, commercial bank, finance, lenders, merger, Philippines, Premiere Bank, Security Bank, shareholders, thrift bank · Posted in: banking, Business News, Corporations, Customer Service, finance, investments, Loans, money, Philippine business news, Philippines
Accenture expands Philippine operations
Business process outsourcing (BPO) firm Accenture Philippines plans to expand further its operations in the Philippines as it aims to cater to new growth areas like mobility, analytics and cloud computing. Lito Tayag, Accenture Philippines country managing director, said the company would “continue to grow its practice” in the country. Currently, Accenture employs approximately 20,000 [...]
May 19, 2011
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Tags: Accenture Philippines, BPO, business news, business process outsourcing, employment opportunities, expansion, Job Opportunities, Philippines · Posted in: Announcement, BPO, Career, communications, Corporations, Customer Service, economy, Employment, Job Opportunities, Labor, Opportunities, Philippine business news, Philippines
Toyota’s car production to return to normal level soon
Toyota operations will return to normal soon. Disrupted by parts shortages after the Japan’s March 11 earthquake and tsunami, Toyota’s global car production will likely to return to normal two to three months earlier than expected. A daily business newspaper in Japan said the company will return to operations as parts shortages are easing. Shiori [...]
May 13, 2011
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Tags: assembly line, automobile, car, car production, earthquake, Japan, Toyota, tsunami, twin disaster, vehicle · Posted in: Announcement, Consumers, Corporations, Customer Service, Products, Transportation
Globe to give away free loads
Globe Telecom will give away free loads to their prepaid subscribers in areas affected during the network interruption last Monday. Globe and Touch Mobile subscribers experienced difficulty or inability to send text messages, make calls, or surf the net starting 1 p.m. last Monday, May 9. The reason for the disruption was because Globe’s sub-sea [...]
May 12, 2011
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Tags: communications, Customer Service, free loads, Globe, load credits, mobile telephone, network interruptions, SMS, tropical storm Bebeng · Posted in: Announcement, communications, Consumers, Corporations, Customer Service, marketing, money, Philippine business news, Philippines
BPO firm to expand operations in the Philippines
Global provider of business process outsourcing (BPO) services, CustomerContactChannels (C3) is expanding its operations in the Philippines. The company’s Asian expansion is primarily due to the increasing demand from both existing and new clients. C3 is adding 1,000 to its existing operations just outside Makati City, which is between 31st and 2nd Sts. Located in [...]
May 7, 2011
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Tags: BPO, business news, business process outsourcing, C3, Call Center, employment opportunity, job opportunity, outsourcing, Philippines · Posted in: BPO, Call Centers, Career, Customer Service, Employment, franchise, Job Opportunities, Philippines
Flying V adjusts diesel and gasoline prices
Independent oil player Flying V announced on Friday that it will implement another round of price adjustments for its diesel and gasoline products which took effect on 12:01 a.m. of Saturday. Flying V said it will cut the price of diesel by P0.50 per liter, while gasoline price will rise by P0.50 per liter. The [...]
May 7, 2011
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Tags: business news, diesel prices, Flying V, oil prices, Philippines, price adjustment, rollback · Posted in: Announcement, Consumers, Customer Service, finance, Philippine business news, Philippines
8th IFEX at SMX Convention Center this May
On May 12 to 14, the 8th International Food Exhibition (IFEX) Philippines will be held at the SMX Convention Center in Pasay City. The event was announced by the Center for International Trade Expositions and Missions (CITEM), the organizer of the exhibit and an attached agency of the Department of Trade and Industry (DTI). An [...]
May 2, 2011
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Tags: food fair, IFEX, international food exhibit, Mall of Asia, SMX Convention Center · Posted in: Announcement, Consumers, Customer Service, entrepreneur, entrepreneurship, innovation, International relations, investments, Job Opportunities, marketing, money, Opportunities, Philippine business news, Philippines, Products, promotions
