Archive for the ‘Customer Service’ Category
All-in-one load bundle from Smart
If I weren’t too lazy to change and update my friends of a new phone number, I would have switched long ago from Globe to Smart, especially when I see promotions like this All-in-one load bundle from Smart.
Smart Communications now have an all-in-one load bundle, this allows their prepaid subscribers to use their text messaging [...]
August 14, 2010
Tags: AllTxt Combo Plus, Consumers, Customer Service, Facebook, FB, Friendster, mobile Facebook, online network, Smart, Social Media, status update, technology, tweet, Twitter Posted in: Announcement, Consumers, Corporations, Customer Service, Philippine business news, Products 
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iRemit to open more branches in Europe
After securing a license to operate in Europe, iRemit made true to its commitment of servicing overseas Filipino worker (OFWs) staying in the region with iRemit Europe.
Now, still the largest Filipino-owned non-bank remittance company, iRemit wants to strengthen its presence in Europe as it plans to open more branches in major cities in the region.
iRemit [...]
May 7, 2010
Tags: business news, finance, foreign currency, Foreign exchange, iRemit, Italy, money, non-bank, OFW, overseas Filipino workers, Philippines, remittance, Rome Posted in: Announcement, Consumers, Customer Service, Foreign exchange, International relations, OFWs, banking, economy, finance, money No Comments
San Miguel acquires majority interest in MRT-7 project
The San Miguel Corp. (SMC) continues to diversify as it looks for investments in other industries, such as infrastructures and renewable energy, among others.
The latest in its investment is the Metro Rail Transit Phase 7 (MRT-7), where SMC has acquired a majority stake. SMC signed a memorandum of understanding (MOU) with the controlling owner of [...]
April 5, 2010
Tags: business news, commuters, conglomerate, economy, metro rail transit, MRT 7, Philippines, San Miguel, SMC, transporation Posted in: Announcement, Corporations, Customer Service, Philippine business news, Philippines, economy, entrepreneur, investments No Comments
Yuan-denominated products offered in BPI
Major banks in the Philippines are now offering yuan-denominated savings accounts. The latest to join the ranks of local banks who offer these products is the Bank of the Philippine Islands.
The yuan or Renmibi products of BPI would be opened in the first week of the new Chinese New Year of the Metal Tiger. These [...]
February 14, 2010
Tags: Banks, Chinese currency, Foreign exchange, money, Philippines, Renminbi, yuan Posted in: Corporations, Customer Service, Foreign exchange, International relations, Philippine banks, Philippine business news, Philippines, Products, banking, economy, finance, money No Comments
Meralco hikes rates anew
The Manila Electric Company (Meralco) will be implementing around round of power rate increase this month. Meralco hikes rates by P0.56 a kilowatt, and the company said the power rate increase was due to the higher cost of power it buys from independent producers and the electricity spot market.
Meralco first vice president Ivana de la [...]
February 7, 2010
Tags: Consumers, El Niño, electric bill, electricity, Meralco, Philippines, power rates increase, utilities Posted in: Announcement, Consumers, Customer Service, Philippines, Poverty, Pricing, Products, economy, money No Comments
Senate Bill 3966, makes insurance firms pay for fortuitous events
Last year, at the onslaught of tropical storms Ondoy and Pepeng, many motor vehicles were swept and inundated by floods and landslides, rendering them inoperable and in many cases, beyond repair.
Car owners who filed claims from their insurance companies for their losses were met with the ‘acts of God’ clause in insurance policy, which frees [...]
January 22, 2010
Posted in: Announcement, Consumers, Customer Service, Government, Law, Philippine business news, Philippines, Products, economy No Comments
Banks to open during holidays
Gone were the days when the public are left on their own during long holidays, as far as their finances and banking matters are concern. This time, some banks would be open during the holidays to attend to their clients’ needs.
Banks also assured the public that their automated teller machines (ATMs) would remain operational during [...]
December 24, 2009
Tags: bank, banking, customer satisfaction, Customer Service, long holidays, money, Philippines Posted in: Announcement, Consumers, Customer Service, Philippine Holidays, Philippine banks, Philippine business news, Philippines, banking, finance, money No Comments
Globe gives OFW families cheaper means to communicate
Now, families who have love ones working overseas can now call reach to them in a more affordable rate. That is because Globe Telecom brings down international call and text rates.
The lower rates from Globe is the companies commitment to help local residents get more chance to spend more talk time with their families and [...]
November 28, 2009
Tags: communication, customer satisfaction, finance, Globe Telecoms, lower international call rates, mony, Philippines Posted in: Announcement, Consumers, Corporations, Customer Service, OFWs, Philippine business news, communications, money, promotions One Comment
iRemit to provide remittance services to OFWs in Europe
The largest Filipino-owned non-bank remittance company has further widen its customer base of overseas Filipino workers (OFWs).
iRemit was able to secure license to do business in Europe.
The remittance company stated in its disclosure to the Philippine Stock Exchange advising them of the registration of iRemit Europe in the general list of financial intermediaries as a [...]
November 26, 2009
Tags: business news, Filipinos, finance, iRemit, money, OFWs, Philippines, remittance services Posted in: Announcement, Consumers, Corporations, Customer Service, OFWs, Philippine business news, Philippines, e-commerce, economy, finance, money One Comment
Meralco announced power rate cuts, rotates brownouts schedule
It was definitely good news to customers of the Manila Electric Co. as Meralco announced that they will give another power rate cut this October.
Meralco customers will get lower bills this month as the power company reduced its rate by 11.55 centavos per kWh this October. This was made possible said Meralco vice president and [...]
October 8, 2009
Tags: brownouts, consumer, Consumers, customers, electric company, electric consumption, Filipino, Meralco, NGCP, Philippines, power rate cuts, rotated power outage, savings Posted in: Announcement, Consumers, Corporations, Customer Service, Philippine business news, Philippines One Comment
