BPO firm Cognizant expands Philippine operations
Cognizant, an Indian business process outsourcing (BPO) firm expanded Philippine operations to add 600 more seats to its service facility, as the previous 200-employees could no longer meet their clients’ needs being serviced in the country.
The company first started operations in the Philippine in October of 2009, providing high-end business transactions processing services to a global telecommunications industry player. Its Manila delivery center is situated at the McKinley Hill in Fort Bonifacio, Taguig and could accomodate 600 seats and 800 employees.
Cognizant global delivery president and managing director R Chandrasekaran said they are currently hiring to fill those new seats. “We plan to also move to other cities, to leverage the talent and keep our costs down. Just as we have done in India, we’ll also be expanding here in the Philippines,” he said. “Based on customer feedback, there’s a big potential for this (Philippine) center to grow.”
He said that growing Cognizant’s presence in the country fit well with the company’s overall strategy of “intellectual arbitrage,” or taking advantage of talents where they were located.
August 7, 2010
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Tags: BPO, business news, business process outsourcing, Call Center, Cognizant, Employment, Opportunities, Philippines · Posted in: Announcement, BPO, Call Centers, Employment, Opportunities, Philippine business news, Philippines
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