Convergys to hire 3,600 new employees
Convergys Corp., one of the biggest business process outsourcing firm (BPO) in the Philippines is looking to hire at least 3,600 new employees this year.
The plan of Convergys to hire additional employees was announced by Convergys Philippines country manager and managing and managing director Marife Zamora. She said the expansion is meant to meet the demand of its clients, who mostly belong to the top Fortune 50 list of global firms.
The company has expanded its five of its 12 existing sites in the Philippines, and with the additional new employees, it hopes to bring its total workforce to 25,000 before the year ends.
The sites that are included in the expansion are the: UP TechnoHub in Diliman, Quezon City; San Lazaro in Sta. Cruz, Manila; Nuvali in Laguna; Cebu i3 in AsiaTown Cebu; and Bacolod.
The expansion involved the addition of 2,300 workstations, prompting the need to hire at least 3,600 more people. Of the total, an estimated 350 were for the Bacolod site, 600 for Cebu, and 2,800 for Metro Manila.
Zamora said that the Philippine’s call center agents were among the best, if not the best in Convergy’s global workforce, which fuels client demand for more business to be outsourced here.
“We’re expanding mainly because of the outstanding performance of our employees here and the overall demand for the high-quality service that the Philippine operations are delivering,” she said.
While many of Convergys’ 12 existing facilities were already filled to capacity, she said there were still other sites that had room for expansion. She added however, the company was already looking at several locations nationwide to house possible new site
July 17, 2010
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Tags: BPO, business process outsourcing, Call Center, Convergys, Employment, expansion, hiring, Job Opportunities, Philippines В· Posted in: Announcement, BPO, Call Centers, Career, Corporations, Employment, Job Opportunities, Opportunities, Philippine business news, Philippines
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