New BPO company sets up office in the Philippines
The Philippines is still a favorite site for business process outsourcing (BPO) companies, as another US firm sets up business in the country which will provide more job opportunities for Filipinos.
Cybernet-Slash Support (CSS) recently opened its 1,000 seat call center facility in Taguig, it’s first in the country. It currently employs 400 people, but it plans to hire 2,000 local employees this year.
The new call center will be used for the company’s outbound sales, technology and other integrated BPO services for clients in North America.
The company said that the new site and its plan of hiring more employees this year is in line with its aspiration to emerge as strong player in the Philippine’s BPO space.
CSS’s chief executive Nick Sharma acknowledges that the country has become one of the key global hubs for the BPO industry. He said they were lured in by the Philippine’s “highly conducive” business atmosphere and the vast pool of talents of experienced BPO professionals.
“We felt this is the most opportune time to expand our capabilities in the Philippines and extend our portfolio of superior, effective support services to customers,” he added.
CSS has earmarked around $15 million to develop its business in the Philippines. Sharma said that in three to four years time, it would be the biggest of their facility.
He said the company has committed around $15 million to develop its business in the Philippines, which in three to four years time would be the CSS’s biggest facility.
CSS is based in San Jose, California and employs more than 4,000 people in all of its global operations centers in India, the US, Poland and now, in the Philippines.
Sharma said they plan to employ mostly computer-related or engineering graduates who will be expected to provide technical and customer support for their clients in the information technology, retail and healthcare sectors.
Some of CSS’s big clients include American telecommunications giant Alcatel-Lucent and tech firm Sun Microsystems & Blackboard Inc.
February 2, 2010
Tags: BPO, business news, Call Center, CSS, Cybernet-Slash Support, Employment, Job Opportunities, outsourcing, Philippines Posted in: Announcement, BPO, Call Centers, Career, Corporations, Employment, Labor, Opportunities, Philippine business news, Philippines, communications, e-commerce, economy
One Response
for the philippines, it is really a big help for the economy and also for the Filipinos living there. employment rate will increase again for Taguig,And as of what my other office-mates said that most of the choices of BPO company nowadays are Philippines and India. phew! that’s really great im looking forward for the other companies to go and opened their centers in the Philippines.
Jantzen @ TryBpo.com´s last blog ..BPO Philippines- Indispensable Business Process Outsourcing Hub
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